Thespesio Arena - Privacy Policy

Thespesio Arena is an iOS robot combat game created by Thespesio (“we”, “us”, “our”). This policy explains how information is handled when you use the app or contact us about it.
Contact: hello@thespesio.com

1) Overview
Thespesio Arena is designed to work offline and keep your game progress on your device. You do not need an account to play. We do not receive your locally saved game progress or operate a game backend for accounts, analytics or cloud saves.

Support correspondence and information Apple may make available to developers are described separately below.

2) Information collected through the app
We do not collect personal information through ordinary gameplay.
- No account or login
- No advertising or advertising identifiers
- No tracking across apps or websites
- No third-party analytics or crash-reporting SDKs
- No upload of your game progress to us
- No access to your contacts, photos, camera, microphone or precise location

The app does not send gameplay events, scores or device identifiers to a server operated by us.

3) Game progress and settings stored on your device
The app stores information locally so that your progress and preferences remain available between sessions. This includes:
- Coins earned and your saved Coin balance
- Purchased Training upgrades
- Fighter Mastery progress and your selected fighter
- High score, best cleared wave, run count and defeated-enemy totals
- Sound, haptic feedback and reduced-motion preferences
- Technical information needed to read the saved game data

This information is used to operate the game, restore your preferences and display your progress. It is not sent to us. The app does not provide its own cloud synchronisation or online leaderboard.

4) Apple system services and backups
Apple handles App Store downloads and any payments for the app under Apple's own terms and privacy policy. We do not receive your payment-card details.

Depending on your Apple settings, Apple may make app usage statistics or diagnostic information available to developers, such as crash reports. Thespesio Arena does not add a separate analytics or diagnostic service. We use any information made available by Apple to understand reliability and improve the app.

Apple's device backup and restore features may include app data, depending on your settings and Apple's platform behaviour. These system services are separate from the app's local game storage and are controlled by Apple and your device settings.

Apple's privacy information: https://www.apple.com/legal/privacy/

5) When you contact us
If you email hello@thespesio.com, we receive your email address, the content of your message and any information or attachments you choose to send. This may include your device model, iOS version, app version or a screenshot of an issue.

We use this information to respond to your enquiry, investigate problems and provide support. Please do not send passwords, payment details or other sensitive information. Contacting support is optional and is not required to play.

We handle support correspondence for our legitimate interest in responding to enquiries and maintaining the app. We do not use support emails for advertising or add you to a marketing list.

6) Data sharing
We do not sell or rent personal information. Locally stored game progress is not shared with us or with an advertising or analytics service by the app.

Support emails are processed through the email service providers used to send and receive them. We require service providers acting on our behalf to protect personal information and use it only to provide their services. We may disclose correspondence where necessary to comply with law or protect legal rights.

If you choose to visit a website or use an email service, that service may process information under its own privacy policy. This is separate from offline gameplay.

7) Retention, deletion and your choices
Local game data remains on your device until it is removed. Deleting the app removes its local data, subject to iOS behaviour. Offloading an app may retain its data. Copies in device backups may remain until you remove or replace those backups through Apple's settings. We cannot view, recover or remotely delete game progress stored on your device.

We keep support correspondence only for as long as needed to respond, resolve related issues and meet applicable legal obligations. Information available through Apple's developer services is also subject to Apple's retention controls. Any copies we retain are kept only as needed to investigate reliability issues or meet legal obligations.

You can ask us to delete personal information you have provided in support correspondence by emailing hello@thespesio.com. Where applicable, you may also request access, correction, restriction or portability of that information, or object to its processing. If processing relies on consent, you may withdraw that consent. You may raise a concern with your local data protection authority.

You can manage Apple's analytics sharing and backup choices in your device or Apple account settings. No game account needs to be closed or deleted.

8) Security
Local app data benefits from Apple's platform security and your device security settings. Protect your device with an appropriate passcode and keep iOS up to date.

We take reasonable steps to protect support correspondence. No storage system or email transmission can be guaranteed to be completely secure.

9) Children
The app does not require children or other players to provide personal information to play, and we do not knowingly collect children's personal information through gameplay.

A parent or guardian should contact us on a child's behalf for support. If you believe a child has sent us personal information, please contact hello@thespesio.com so we can review and delete it as appropriate.

10) Changes to this policy
If we change how Thespesio Arena handles information, for example by introducing accounts, cloud features, advertising or analytics, we will update this policy and its “Last updated” date. We will provide any additional notice or obtain consent where required.

11) Contact
For privacy questions, support or any other enquiry, contact:
hello@thespesio.com